Technical Support

ATG Return Authorisation Form

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ATG Credit Account Application

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Hikvision Hik-Connect

Hik-Connect simplifies the process of connecting Hikvision CCTV systems to the internet so that they can be viewed remotely on a smartphone. Below is a video tutorial on how to set up Hikvision Hik-Connect on Hikvision CCTV systems.

youtu.be/j8UNo3vRIB0

Hikvision Password Reset

Have you forgotten your Hikvision NVR password? See how to reset/restore your Hikvision NVR password using the video guide below.

youtu.be/P2vGqM5AnLU

Dahua Warranty Terms & Conditions

Check the official Dahua document below for the latest Dahua product support details:

Download

Dahua Remote Access Setup

Need help setting up remote access to your Dahua CCTV system? This tutorial below shows you how to setup gDMSS Plus/iDMSS Plus for remotely accessing your Dahua DVR and Dahua NVR.

youtu.be/QpQ87azd2Dw 

Dahua Tripwire Setup

See how to enable and setup the Dahua Tripwire feature on compatible Dahua camera models.

youtu.be/S4MUxjh54Uc 

Dahua Recording & Backup 

How to take recording and backup form the Dahua DVR/XVR in pen drive or portable hard disc

www.youtube.com/watch

How to use a Dahua Intercom

How to use a Dahua intercom correctly.

www.youtube.com/watch

Risco LightSYS

Getting started with Risco LightSYS.

www.youtube.com/watch

Risco Agility 4

Getting started with Risco Agility 4.

www.youtube.com/watch

Risco Cloud Installer

Getting started with Risco Cloud Admin Installer.

www.youtube.com/watch

Risco HandyApp

Risco HandyApp (Installer’s Pocket Assistant)

www.youtube.com/watch

Risco VUpoint P2P

VUpoint P2P How to Install (old version)

www.youtube.com/watch

Risco iRisco Smartphone App

www.youtube.com/watch

Risco Outdoor Curtain Detector

www.youtube.com/watch

Risco Beyond Wireless DT Cam

www.youtube.com/watch

Risco BWare Commercial Detector

www.youtube.com/watch